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Find Your Own Contractors - USAA Review

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Find Your Own Contractors

I had water damage in early May due to a frozen pipe, the contractor USAA assigned to the claim actually caused more damage to my house than existed prior to their \"service\" . USAA told me that if I was unsatisfied with the contractor , I could find my own, but that would not guarantee they work. Ok I found hired other companies to do the work but then I was served with a lien against my house because the contractor USAA sent did not pay his subs.USAA has shown no concern that my home is encumbered and my credit rating is adversely affected. I would recommend that anyone with a claim find their own contractors because USAA is unwilling to answer for the actions of their agents and to stand behind their customers.

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USAA Ratings

  • 2.7 coverage
  • 2.7 cost
  • 2.2 service
  • 2.2 claims
  • 2.5 overall rating

Based on 175 reviews - 1 is lowest, 5 is highest

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