Find Your Own ContractorsNov 16 2014
I had water damage in early May due to a frozen pipe, the contractor USAA assigned to the claim actually caused more damage to my house than existed prior to their \"service\" . USAA told me that if I was unsatisfied with the contractor , I could find my own, but that would not guarantee they work. Ok I found hired other companies to do the work but then I was served with a lien against my house because the contractor USAA sent did not pay his subs.USAA has shown no concern that my home is encumbered and my credit rating is adversely affected. I would recommend that anyone with a claim find their own contractors because USAA is unwilling to answer for the actions of their agents and to stand behind their customers.