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Poor Claims Service - USAA Review

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Poor Claims Service

This is a terrible company to deal with. I was hit by one of their customers in the side of my vehicle when he clearly ran into me. They said he was at know fault. How is that when he backed into the side of my vehicle? Customer service is rude and especially their claim adjuster. She needs to investigate her claims a little harder. If she doesn\'t like her job or is having a bad day don\'t take it out on innocent people.

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0.0 Cost
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USAA Ratings

  • 2.7 coverage
  • 2.7 cost
  • 2.2 service
  • 2.2 claims
  • 2.5 overall rating

Based on 175 reviews - 1 is lowest, 5 is highest

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