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Screwed by CCC ONE - USAA Review

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2.3 Overall Rating by

Screwed by CCC ONE

My vehicle was involved in a animal accident, we hit a deer. USAA again used CCC ONE to provide a market value of the vehicle. USAA stated that CCC would de-code the vin and find like vehicles to compare for market pricing. Clearly CCC ONE has no idea how to de-code the vin. They couldn\'t even list my vehicle with the correct options. Nor could they correctly compare my vehicle to others listed in the are. The options didn\'t match, nor was the vehicle even the same model. USAA made it worse by not acknowledging the deficiency and sending it to a real rating company.

1.0 Coverage
4.0 Cost
3.0 Service
1.0 Claims

USAA Ratings

  • 2.7 coverage
  • 2.7 cost
  • 2.2 service
  • 2.2 claims
  • 2.5 overall rating

Based on 175 reviews - 1 is lowest, 5 is highest

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