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Credit Card Payment Plans Not An Option - USAA Review

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Credit Card Payment Plans Not An Option

USAA does not respect soldiers who have gone back to their civilian jobs and have taken a $50,000 pay cut. This causes a severe amount of stress for a soldier who has been diagnosed with PTSD and is trying to survive off a teacher\'s paycheck. I have tried endlessly to work with USAA on payment plans to avoid the credit card being a charge off account, but after being passed around from one customer rep to another, and being required a $700 payment and then seeing if USAA would support a payment plan to no available truly shows USAA really cares about its soldiers.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

USAA Ratings

  • 2.7 coverage
  • 2.7 cost
  • 2.2 service
  • 2.2 claims
  • 2.5 overall rating

Based on 175 reviews - 1 is lowest, 5 is highest

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