USAA Auto and Property Insurance
New auto and property insurance quote requests (Eligibility rules apply) 1-800-531-8080
Monday – Friday, 7 a.m. – 8 p.m. CT & Saturday, 8 a.m. – 7 p.m. CT
Mailing Address:
USAA
P.O. Box 659464
San Antonio, TX 78265
Claims 1-800-531-8222
Initial Loss Reporting – 24 hours a day, 7 days a week
Inquiries About Existing Insurance Claims
Best times to call:
Monday – Friday, 8 a.m. – 5:30 p.m.
All Continental U.S. Time Zones
USAA Ratings
-
2.6
coverage -
2.6
cost -
2.1
service -
2.0
claims -
2.3
overall rating
Based on 175 review – 1 is lowest, 5 is highest
Mailing Address:
USAA (Claims Service)
P.O. Box 33490
San Antonio, TX 78265
Policy Service 1-800-531-8111
Auto and Property Insurance
(excluding new homeowners policy requests)
Auto insurance representatives are available 24 hours a day, 7 days a week
Property insurance representatives are available Monday – Saturday, 8 a.m. – 6 p.m.
1-800-533-4704
New Homeowners Policy Requests
Homeowners insurance representatives are available
Monday – Friday, 7 a.m. – 6 p.m.
Saturday, 8 a.m. – 4.30 p.m.
All Continental U.S. Time Zones
Mailing Address:
USAA
P.O. Box 659464
San Antonio, TX 78265
USAA Investment Management Company
Brokerage Information & Sales 1-800-531-8144
Monday – Friday, 7 a.m. – 8 p.m. CT
Saturday, 8:30 a.m. – 5 p.m. CT
Except on official holidays or when the NYSE is closed
Mutual Fund Information &
Sales 1-800-531-8448
Monday – Friday, 7 a.m. – 10 p.m. CT
Saturday, 8:30 a.m. – 5 p.m. CT
Mailing Address:
USAA Investment Management Company
Attn: USAA Brokerage Services OR Mutual Funds
P.O. Box 659453
San Antonio, TX USA 78265-9825
USAA Life Insurance
Life Insurance, Health Insurance, Annuity Sales and Service 1-800-531-8000
(210-498-8000 in San Antonio)
Monday – Friday, 7 a.m. – 8 p.m. CT
Mailing Address:
USAA Life Insurance Company
9800 Fredericksburg Road
San Antonio, TX 78288-0336
USAA Life Insurance Company of New York Service Center
9800 Fredericksburg Road
San Antonio, TX 78288-0336
USAA Financial Planning Services
Financial Advice Center 1-877-314-2255
(210-456-7900 in San Antonio)
Monday – Friday, 8 a.m. – 7 p.m. CT
Saturday 8:30 a.m. – 5 p.m. CT
Mailing Address:
USAA Financial Planning Services
10750 McDermott Freeway
San Antonio, TX 78288-0029
USAA Web Site Technical Support
Toll-Free 1-877-632-3002
24 hours a day, 7 days a week
USAA Home Office Mailing Address
9800 Fredericksburg Road
San Antonio, TX 78288
USAA Media Relations – Phone 210-498-0940
USAA Federal Savings
Banking Services 1-800-531-2265
(210-456-8000 in San Antonio)
Monday – Friday, 7:30 a.m. – 10 p.m. CT
Saturday, 8 a.m. – 6 p.m. CT
Lobby Hours
(210-498-7979 in San Antonio, Texas)
Monday – Friday, 8:30 a.m. – 5 p.m. CT
Saturday, 8:30 a.m. – 1 p.m. CT
Drive Thru Hours
(210-498-7979 in San Antonio, Texas)
Monday – Friday, 7 a.m. – 6 p.m. CT
Saturday, 8:30 a.m. – 1 p.m. CT
Mailing Address:
USAA Federal Savings Bank
10750 McDermott Freeway
San Antonio, TX 78288-9876