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Horrible! Grr! - Unitrin Review

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Horrible! Grr!

I was rear-ended by a Unitrin policy holder. It took me DAYS to get in contact with a representative. The assessor who came out deemed my car a total loss. Their offer was sent via e-mail so I responded the next morning saying I accepted. When I called a week later to see why I hadn? ?†? ??????????t heard anything ? ?†? ??????‚?? they said they had been waiting for ME to respond! I filled out the paperwork and followed up AGAIN when I didn? ?†? ??????????t hear anything back. They said I had filled it out incorrectly, when actually, the representative hadn? ?†? ??????????t noticed that she was using a new form, and I had indeed filled it our properly. Then, they schedule to get my car as quickly as possible? ?†? ????’?¦ and I? ?†? ??????????m left WAITING for my reimbursement. When I called to see why it hadn? ?†? ??????????t been received more than a week later they said the representative working on my claim was on vacation! Here? ?†? ??????????s to hoping you never get in an accident with a Unitrin policy holder! Horrible, horrible service.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Unitrin Ratings

  • 2.0 coverage
  • 2.3 cost
  • 1.6 service
  • 1.4 claims
  • 1.8 overall rating

Based on 50 reviews - 1 is lowest, 5 is highest

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