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Poor Claims Process Practices - Unitrin Review

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Poor Claims Process Practices

I don't have the insurance myself, but I was rear ended by one of Unitrin's insured. The day after the accident they called us and in the rudest manner possible told us to stop all medical visits because they had determined the accident did not warrant any further medical assist. However, they had not inspected either vehicle nor even talked to other party. It's been two months and they yet to accept liability and my car is not fixed. Their reason: have not gotten a statement from other party. Their solution: go through my insurance. I have a $500 deductible, who pays for that, and what about the rental?

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Unitrin Ratings

  • 2.0 coverage
  • 2.3 cost
  • 1.6 service
  • 1.4 claims
  • 1.8 overall rating

Based on 50 reviews - 1 is lowest, 5 is highest

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