Crappy customer service - United Health Care Review is a registered trademark of Crappy customer service - United Health Care Review and is not affiliated with nor does it endore or sponsor, the content of this webpage or Trademarks referring to specific providers are used by for nominative purposes only: to truthfully identify the source of hte products about which information is provided. Such trademarks are solely the property of their respective owners

Crappy customer service - United Health Care Review

Click here to submit your review.

United Health Care

Rating 0

United Health Care

1.0 Overall Rating by

Crappy customer service

I'm new to OptumRx. Mailed my prescription and check in a month early. Called beginning of next month and my prescription had not been orocessed because they stated I didn't call them to tell them to fill it. When initially registered with the specialty pharmacy I was not told this. I told the rep I spoke with I needed the medication for the next month. I was told to just mail in the RX and payment, that was it. Now 4 days into the month and no meds. I received no call or email about my prescription. So much for improving patient compliance and clinical outreach.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

United Health Care Ratings

  • 1.5 coverage
  • 2.0 cost
  • 1.1 service
  • 1.1 claims
  • 1.4 overall rating

Based on 131 reviews - 1 is lowest, 5 is highest

All Reviews | Submit Review | InsuranceUSA Rating System