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Based on 131 reviews - 1 is lowest, 5 is highest
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Telephone UnHelpFeb 13 2015
trying to get help by telephone is miserable. I was on hold for 20 minutes (after being told it would be 10 minutes) and then the person i talked to said she could n't help, transferred me to another, which was disconnected. Called back. waited 10 minutes for agent to be told she couldn't help me because i was in Virginia. Huh? Third person was less helpful. I give up. Will change providers when i can.