United Health Care
Not BadOct 08 2012
I have had issues with this company, but nothing like everyone else. Yes, the price is a bit high and it does get raised, but when it comes to approved surgeries or procedures I have had no problems with some getting approved on the same day (MRI). Every once in a while for some reason (sometimes I think to just test people to see if they will pay it out) they will claim something is out-of-network even though it is in-network and try and get me to pay the entire cost (out of network for me means I pay 100%). In general the people I talk too are willing to work with you with a few having issues (bad day's for them too). It seems to me that their customer service is in the USA and if not the people I talk too speak better English than many people here in the states. I am not sure if the negativity is due to individual coverage or through medicare as mine is through my work. However, my mother who I go over her medical bills has had not issue with them either and has only had to pay for one item through a few surgeries (knee surgery at 88) and that was a transfer from hospital to rehab center.