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They Do Not Pay DOCTORS - United Health Care Review

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United Health Care

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United Health Care

1.3 Overall Rating by

They Do Not Pay DOCTORS

I am a neuro-psychologist and was asked to see a UHC member for neuro-psychological testing. I filled out all of the appropriate forms required by United Healthcare and received a telephone call authorizing me to test their member. They gave me a cap on the hours (13 hours total) and an authorization number. I provided the services as promised and then sent the appropriate claim to the United Healthcare offices. When they sent me the check, there was a note on the Explanation of Benefits saying I had agreed to a discounted fee, an approximately 50% discount. When I called United Healthcare, they said that they had authorized this treatment in error and paid me in error AFTER I HAD RENDERED THE AUTHORIZED TREATMENT to their member. They then recalculated the claim form and decided that I actually owe THEM money! They have asked for the entire amount back $966.68.

1.0 Coverage
1.0 Cost
2.0 Service
1.0 Claims

United Health Care Ratings

  • 1.5 coverage
  • 2.0 cost
  • 1.1 service
  • 1.1 claims
  • 1.4 overall rating

Based on 131 reviews - 1 is lowest, 5 is highest

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