United Health Care
They Do Not Pay DOCTORS
I am a neuro-psychologist and was asked to see a UHC member for neuro-psychological testing. I filled out all of the appropriate forms required by United Healthcare and received a telephone call authorizing me to test their member. They gave me a cap on the hours (13 hours total) and an authorization number. I provided the services as promised and then sent the appropriate claim to the United Healthcare offices. When they sent me the check, there was a note on the Explanation of Benefits saying I had agreed to a discounted fee, an approximately 50% discount. When I called United Healthcare, they said that they had authorized this treatment in error and paid me in error AFTER I HAD RENDERED THE AUTHORIZED TREATMENT to their member. They then recalculated the claim form and decided that I actually owe THEM money! They have asked for the entire amount back $966.68.