United Health Care
Unfortunately, I am unable to discontinue service with UHC as this is my company's chosen provider. I have been contacting them for over 1 year to get a claim paid with the most recent conversation being a 2 hour call today in which I was disconnected twice. Of course, you can't call in and reconnect with the individual to which you were speaking. You have to go through the entire automated call routing process. Each time that I have contacted them regarding this claim, they have assured me that the issue has been resolved and there is no need for me to do anything further and that the payment would be remitted. Well, what do you know, the health care provider has now sent me to a collection agency!!