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United Health Care

For over thirty years, United Health Care has been providing strong, high-quality, cost effective healthcare coverage. The company works closely with groups as well as individuals to offers a vast, comprehensive array of options to choose from. They also offer the convenience of online tools, which are designed to allow members to administer their accounts quickly and easily.

United Health Care Ratings

  • 1.3
    coverage
  • 1.7
    cost
  • 1.0
    service
  • 1.0
    claims
  • 1.3
    overall rating

Based on 131 review – 1 is lowest, 5 is highest

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United Health Care works closely with its partner organization Uniprise, Inc. in order to attend to and serve over 18 million individual health insurance plans. They offer a large comprehensive network of over 550,000 physicians and nearly 5000 hospitals in every state as well as 4 international markets.

United Health Care works tirelessly to ensure their members receive the best healthcare at the most affordable prices. United Health Care has strived to build a high-quality system, which gives members access to healthcare programs and innovative services and products, thus improving the overall strength of the nation’s healthcare system.

United Health Care offers consumer-oriented health benefit plans and services, 24-hour support access, and streamlined online resources for consumers, employees, brokers, and physicians.Simpler processes, smarter solutions, and better results – that’s the promise of United Health Care, and that’s what theyto everyone that purchases their products and services.

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United Health Care

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Does not pay claims!

 by Anonymous
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Over the 6 month period that my company used United Health Care, not one of the claims was paid. They were simple doctor office visits, to physician who were listed on MyUHC website as participating physicians. Got different reasons from customer service reps. Each time I called for each of the three employees that were denied benefits, I was met with these same tactics.


No refill

 by Anonymous
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Nothing is covered. If it is covered, It's tier 3 = super expensive. Their customer service is unhelpful. I'm pregnant and I lost my pre-natal vitamins on train. They will not refill the prescription. That's $500+ out-of-pocket.


Unhappy And Worried

 by Anonymous
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They'll may pay one month and then very next month they won't pay for the same type of visit.


Not Covered

 by Anonymous
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Even though I have coverage, they still try to find reasons to not pay even when my policy covers it.


Please pick a different company

 by Anonymous
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Please save yourself the trouble, they will lie, cheat or steal to make their bottom line. Please Please Please buy from another company


Horrible customer service

 by Anonymous
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I have been trying for the last four days to speak with a knowledgeable rep. I have been getting transferred from one person to another and at last I am getting transferred to an automatic reply which says "there is an issue with the system and they wont be able to take my call".


Wrong Info

 by Anonymous
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I wish I could change to another health insurance company. The coverage isn't that good and they are expensive. The information they have on their website (as far as providers) is WRONG and they won't fix it if you try to tell them!


Poor Customer Service

 by Anonymous
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They continue to fail to provide coverage to the East end of Long Island and they discontinued coverage for the drugs that work for some cheap generic substitutes which make the patient ill!


Refused Prior Authorization

 by Anonymous
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United HealthCare is arrogant enough that they refuse prior authorization requests for medication from the National Cancer Institute. Refusing the prior authorization request means they never have to issue a paper denial, which in turn means I can never file an appeal. My asking for a supervisor has been repeatedly denied - eventually they just hang up. I have been through every possible avenue trying to resolve this, and UHC continues to refuse to accept anything.


No Coverage

 by Anonymous
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Their service is terrible. They are refusing to cover my claim.


Insurance USA , USA 6.0 127.0 131 131 I started the process of joining UHC in January and still do not have an ID card, cannot get any information or talk to the same person twice. They have no problems cashing my che