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Customer Service Issues - United American Review

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United American

1.3 Overall Rating by

Customer Service Issues

When I went to report a death for the life insurance policy, and they will not disclose any information, but yet I have the insurance papers, policy number, everything... even the signed documents. When I went to call them, I was on hold for 48 minutes. The reps are rude on the phone. I simply called reported the death. They said that I was not the beneficiary of the account, but yet they were still taking money out of my account, $30 a month.

1.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

United American Ratings

  • 2.4 coverage
  • 3.0 cost
  • 2.3 service
  • 2.1 claims
  • 2.5 overall rating

Based on 43 reviews - 1 is lowest, 5 is highest

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