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Poor Agent Experience - United American Review

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United American

1.8 Overall Rating by

Poor Agent Experience

I had a rep drop by my house. I got health insurance for my 19 year old son. The policy sounded great with a great price, so I wrote him a check for $107 for my first premium. He said he would come by my house in 2 weeks for policies book, etc. Well it has been over 2 weeks. I called his cell phone number and his office number and could not get in touch. I got on the web site and found out that my bank info, etc was in my account. My next payment would be taken out in may. I called the number on the website and was told that my insurance was in effect. I told her I need insurance card and policy book. She told me I would have to get in touch with my agent. I told her have been trying for weeks. She said he would have to give me my card. I went to the bank and stopped future payments and emailed them i wanted to cancel.

1.0 Coverage
4.0 Cost
1.0 Service
1.0 Claims

United American Ratings

  • 2.4 coverage
  • 3.0 cost
  • 2.3 service
  • 2.1 claims
  • 2.5 overall rating

Based on 43 reviews - 1 is lowest, 5 is highest

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