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No Roof, No Settlement - Travelers Review

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Travelers

2.5 Overall Rating by

No Roof, No Settlement

A storm damaged the roof of my home. I filed a claim and was paid. During the roof repairs, while the roof was off, another storm hit and caused damage the inside of the house. The roofers' insurance was supposed to pay, but they wanted to investigate and recommended that I put in a claim with my homeowners insurance. Travelers did an inspection and issued a check. Several days later, they stopped payment on check since the original estimate was inaccurate. Eventually Travelers denied the claim because of the faulty repair. The decision to deny the claim was made one week before the denial letter was sent out. My house is sitting with wet walls!

3.0 Coverage
3.0 Cost
2.0 Service
2.0 Claims

Travelers Ratings

  • 2.3 coverage
  • 2.3 cost
  • 1.6 service
  • 1.4 claims
  • 1.9 overall rating

Based on 51 reviews - 1 is lowest, 5 is highest

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