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Accepted Low-Ball verbal Quote Without My Consent - Travelers Review

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Travelers

2.3 Overall Rating by

Accepted Low-Ball verbal Quote Without My Consent

Our custom-built food concession trailer was damaged in a hail storm. After multiple called with a claims rep, Travelers received a verbal quote from an out-of-town trailer repair shop and approved it without my consent. My certified trailer shop's written estimate was $16,310. Travelers got a quote for $9,000. After seeing the actual damage to the trailer, the company that quoted Travelers $9,000 presented me with an actual written estimate exceeding that $21,000. After hearing this, Travelers began the backstroke that their initial verbal was what they would pay!

2.0 Coverage
4.0 Cost
2.0 Service
1.0 Claims

Travelers Ratings

  • 2.3 coverage
  • 2.3 cost
  • 1.6 service
  • 1.4 claims
  • 1.9 overall rating

Based on 51 reviews - 1 is lowest, 5 is highest

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