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Wanted To More Than Double My Costs - Travelers Review

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1.8 Overall Rating by

Wanted To More Than Double My Costs

I was a homeowners insurance customers for approximately one month. Shortly after I was confirmed as a policyholder, they sent an inspector out to estimate the square footage of my home (which I had no problems with, initially). Within a few days of the inspection, I received a letter from the Underwriting Team in Knoxville, TN stating that my current policy does not provide enough protection and if they did not hear from me within two weeks my dwelling coverage would increase by 64.4%! I contacted them and was advised that the increase was based on the inspection report finding of the 64.2% increase in square footage. I explained to them that my county appraiser had been to my home as required every three years and confirmed it was 3,100 square feet, which is what my property tax payment is based on. To no avail, the underwriter would not consider another inspection to confirm this mistake.

3.0 Coverage
1.0 Cost
2.0 Service
1.0 Claims

Travelers Ratings

  • 2.3 coverage
  • 2.3 cost
  • 1.6 service
  • 1.4 claims
  • 1.9 overall rating

Based on 51 reviews - 1 is lowest, 5 is highest

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