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Travelers

Travelers were founded in 1864 and have grown up to become one of the largest providers of the personal insurance products of the United States. We have a tradition of providing our customers good quality insurance protection, provided with the best service, and at rates that are competitive in the industry. We have been providing you with much more personal insurance products, that meets the needs of today’s customers. Our prime products are personal insurance for automobile, homeowners, renters and condominium. There is also coverage for boats yachts floods and identity theft protection.

Travelers Ratings

  • 2.3
    coverage
  • 2.3
    cost
  • 1.5
    service
  • 1.4
    claims
  • 1.9
    overall rating

Based on 51 review – 1 is lowest, 5 is highest

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Market leadership and financial strength
We are the providers of multiple lines of different personal insurance products that are made through independent agents. There are as many as 6.6 million policies in force and $ 6.2 billion in net premium amount that is written off. Our products are mostly distributed through the network of 7800 agents all over the United States. We have high financial strengths, and our fast claim service can count on whenever and wherever disaster strikes. We travelers lead the industry in the use of many advanced and digital wireless technology, and help in the delivery of many promises with fast and focused claim service. We have a network of as many as 5000 auto repair shops that can proceed with the services of auto repairing as soon as possible. In order to tackle any kind of emergency service, we have a catastrophic team that includes 4 state of the art Mobile Claim Headquarters.Ths is the reason why we are so much recommended by others.

Travelers Companies

Travelers of Florida
Travelers of Florida, was established in the year 1996, and has been operating exclusively in the State of Florida, and in this way caters to the needs of the local residents. They offer a wide range of products that include products of the many independent local agents. Most of the products are related to automobiles, homes, personal liability and other personal property. The customers highly benefit from the round the clock service and strong financial ratings.

Premier Insurance
This is a subsidiary of the Travelers Indemnity Company that was established in the year 1993, specially to serve the needs of the local people of Massachutts.The premier insurance company provides coverage for most of the automobiles, homes, and other personal property. Superior 24 hour’s service is provided to all the residents, so that there is a responsive claim assistance service, along with strong financial ratings.

Mendota
Mendota Insurance Company is headquartered in St.Paul, and specializes in providing the users quality insurance, that is usually not available to the consumers through the standard insurance carriers. Independent agents are also responsible for getting the products available to local independent agents. We also provide all our consumers 24 hours claim service, so that they are able to enjoy strong financial ratings from the different industry analysts.

Travelers of New Jersey
This is a New Jersey based Subsidiary of the Travelers, solely dedicated to serve the local needs of the people of New Jersey. This was established in the year 1992, offering products and services through many local independent agents. There were many products and services that include auto, homeowners and personal property. There is also twenty hours service provided to all customers, who enjoy strong financial ratings from the industrial analysts.

More about Travelers Insurance
Travelers Provides Coverage Like No Other Insurance Company.
We provide you with many services, some of which are explained below:

  • We provide you fast and efficient claim handling, along with a hotline service.
  • We are financially very stable.
  • We can provide you with a wide range of comprehensive products, and also price points that suit all your customers.
  • We can provide you with many kinds of insurance packages that are best suited for the present as well as the future.
  • We have around 10000 agency locations that are looked after with the help of 2000 claim professionals, in 39 offices around the country.
  • We are highly committed to meet the requirements of the customers who desire more services and more conveniences.
  • We provide you with on stop shopping for your entire customer needs.

History of Travelers
We are in the insurance business for 140 years, and issued our first auto policy in the year 1897, and since then have been leading the way to many innovative products. The following years are significant in the history of the company.

  • 1864 – It was the year when we started insurance against accidents.
  • 1897 – The first automobile insurance policy was issued.
  • 1903 – The first school was opened to train insurance agents
  • 1912 – The first combination auto policy was issued.
  • 1966 – The first transcontinental conference call was held.
  • 1968 – The first employee staffed claim hot lines was established.
  • 1980 – The first interactive computer system was developed.
  • 1996 – There was a development of first automated fraud detection system.
  • 2003 – This year saw the launch of My travelers.com with the help of which the customers were required to pay their bills status, and also could view the policy information on line.
  • 2004 – Travelers combined with St.Paul Travelers, thereby creating a new company in the process.

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Travelers

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Sneaky Premium Raises

Jun 19, 2012 by Anonymous
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I choose Traveler's because through my company I would get a discount and get an additional discount if I added payroll deduction with it. After being a loyal customer for 5 years, they raised my rates to over $740 per 6 months. When I finally realized, I went to cancel and they offered no discounts and almost gave me a "good job, you caught us". Guess they figured if they explained then they would admit over charging.


Excellent Service

Apr 30, 2012 by Anonymous
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We recently had storm damage to our roof and Travellers came out right away, assessed the damage, and issued a check within a week. couldn't be happier with their fast response and service!


Poor Customer Service

Feb 15, 2012 by Anonymous
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My experience with their home insurance: horrible customer service, incredibly lengthy claims process, constant employee turnover, and consequently: incompetence.


Sell Totaled Cars

Feb 04, 2012 by Anonymous
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Our son had an accident. He ran into the car in front of him and bashed in the front of the car, but was still able to drive the car home. Traveler's said the car has $8000+ damage and wants to say that it is totaled. They wanted to have the car fixed and then SELL IT BACK TO US. They did the same thing to us with two other cars, a Blazer and a Land Cruiser, both of which could have been fixed. They just want these cars to sell.


Backtracking

Feb 01, 2012 by Anonymous
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I was involved in an accident on black ice. They are not local here and I had Medical of $10,000. The rep told me to go to a doctor to get my injuries checked out and now they are backtracking saying that they won't cover ANY medical bills.


Low-Ball Total Loss Estimate

Jan 23, 2012 by Anonymous
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I was rear-ended by a driver who is covered by a Travelers policy. I still don't have my car back. Travelers took nearly two weeks ago to inspect and once they did they determined it could be repaired, so I had it towed to a collision center. Then, two weeks later still, upon further inspection, Travelers determined the vehicle was a total loss. Further, they indicated that they could not pay me the value of the vehicle because their policy holder had a limited collision coverage policy! This left me with the unenviable choice of either accepting thousands less for my car than its worth, or using my insurance company to repair my vehicle. Travelers has been completely inflexible and unsympathetic throughout this entire ordeal.


Parking Lot Damage

Jan 14, 2012 by Anonymous
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I was hit in a parking lot by a pick-up truck which was insured by Travelers. I was pulling out of my space when he side-swiped me as he was barreling in for a parking space. I filed a claim and they informed me I was the sole cause of the accident and they refused to pay me the damages, even though they sent out an adjuster and got my hopes up that the damages would be repaired. I carried no collision on my car.


Fought Tooth & Nail Over $54!

Dec 31, 2011 by Anonymous
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The body shop needed an extra day to get my car ready, but the Travelers claim handler refused to cover the rental for the extra days (it entailed a weekend). The additional rental for 2 days was $54. The body shop stepped in and said they'd cover the rental charge.


Canceled But Paying

Dec 23, 2011 by Anonymous
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After I cancelled my coverage with Travelers, they tried to charge me $240 for seven days of coverage.


Dropped Me

Nov 28, 2011 by Anonymous
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For no reason they decided to drop one of my properties because there was a gap in the back door. The reality is that a contractor replaced the door with a glass door due to lighting but didn't have time to caulk the top of the frame.


Insurance USA , USA 4.3 127.0 51 51 happy with coverage and cost. Would recommend