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Travelers

Travelers were founded in 1864 and have grown up to become one of the largest providers of the personal insurance products of the United States. We have a tradition of providing our customers good quality insurance protection, provided with the best service, and at rates that are competitive in the industry. We have been providing you with much more personal insurance products, that meets the needs of today’s customers. Our prime products are personal insurance for automobile, homeowners, renters and condominium. There is also coverage for boats yachts floods and identity theft protection.

Travelers Ratings

  • 2.3
    coverage
  • 2.3
    cost
  • 1.5
    service
  • 1.4
    claims
  • 1.9
    overall rating

Based on 51 review – 1 is lowest, 5 is highest

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Market leadership and financial strength
We are the providers of multiple lines of different personal insurance products that are made through independent agents. There are as many as 6.6 million policies in force and $ 6.2 billion in net premium amount that is written off. Our products are mostly distributed through the network of 7800 agents all over the United States. We have high financial strengths, and our fast claim service can count on whenever and wherever disaster strikes. We travelers lead the industry in the use of many advanced and digital wireless technology, and help in the delivery of many promises with fast and focused claim service. We have a network of as many as 5000 auto repair shops that can proceed with the services of auto repairing as soon as possible. In order to tackle any kind of emergency service, we have a catastrophic team that includes 4 state of the art Mobile Claim Headquarters.Ths is the reason why we are so much recommended by others.

Travelers Companies

Travelers of Florida
Travelers of Florida, was established in the year 1996, and has been operating exclusively in the State of Florida, and in this way caters to the needs of the local residents. They offer a wide range of products that include products of the many independent local agents. Most of the products are related to automobiles, homes, personal liability and other personal property. The customers highly benefit from the round the clock service and strong financial ratings.

Premier Insurance
This is a subsidiary of the Travelers Indemnity Company that was established in the year 1993, specially to serve the needs of the local people of Massachutts.The premier insurance company provides coverage for most of the automobiles, homes, and other personal property. Superior 24 hour’s service is provided to all the residents, so that there is a responsive claim assistance service, along with strong financial ratings.

Mendota
Mendota Insurance Company is headquartered in St.Paul, and specializes in providing the users quality insurance, that is usually not available to the consumers through the standard insurance carriers. Independent agents are also responsible for getting the products available to local independent agents. We also provide all our consumers 24 hours claim service, so that they are able to enjoy strong financial ratings from the different industry analysts.

Travelers of New Jersey
This is a New Jersey based Subsidiary of the Travelers, solely dedicated to serve the local needs of the people of New Jersey. This was established in the year 1992, offering products and services through many local independent agents. There were many products and services that include auto, homeowners and personal property. There is also twenty hours service provided to all customers, who enjoy strong financial ratings from the industrial analysts.

More about Travelers Insurance
Travelers Provides Coverage Like No Other Insurance Company.
We provide you with many services, some of which are explained below:

  • We provide you fast and efficient claim handling, along with a hotline service.
  • We are financially very stable.
  • We can provide you with a wide range of comprehensive products, and also price points that suit all your customers.
  • We can provide you with many kinds of insurance packages that are best suited for the present as well as the future.
  • We have around 10000 agency locations that are looked after with the help of 2000 claim professionals, in 39 offices around the country.
  • We are highly committed to meet the requirements of the customers who desire more services and more conveniences.
  • We provide you with on stop shopping for your entire customer needs.

History of Travelers
We are in the insurance business for 140 years, and issued our first auto policy in the year 1897, and since then have been leading the way to many innovative products. The following years are significant in the history of the company.

  • 1864 – It was the year when we started insurance against accidents.
  • 1897 – The first automobile insurance policy was issued.
  • 1903 – The first school was opened to train insurance agents
  • 1912 – The first combination auto policy was issued.
  • 1966 – The first transcontinental conference call was held.
  • 1968 – The first employee staffed claim hot lines was established.
  • 1980 – The first interactive computer system was developed.
  • 1996 – There was a development of first automated fraud detection system.
  • 2003 – This year saw the launch of My travelers.com with the help of which the customers were required to pay their bills status, and also could view the policy information on line.
  • 2004 – Travelers combined with St.Paul Travelers, thereby creating a new company in the process.

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Travelers

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homeowner

Feb 24, 2015 by Anonymous
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happy with coverage and cost. Would recommend


Damages

Jan 27, 2015 by Anonymous

I have tried dealing with travelers for property damage to my home, but have been saddled with unreturned phone calls by agent Vanner. She tries to stall payment, and I will have to suffer a loss repairing my home.


Raising Rates After Speeding Ticket

Feb 09, 2013 by Anonymous
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For more than two decades, I have had Traveler's insurance for both my home and car. Today I just got a new bill for the next year's payment. They raised my rate over $600/year! Their excuse? A speeding ticket which I got last year. I was only going 10 miles over the speed limit. I have made no claims and they have no real reason for raising my rates.


Cancellation Confirmation Number Means Nothing

Jan 18, 2013 by Anonymous
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They may have the lowest rates around however they make sure to get their profit. If you choose to make monthly payments, be prepared for a service charge that will be almost half of your payment. When I cancelled, I was given the run around. Each time I was told it was corrected, but the next month I got another bill. Finally I talked to someone who said they were sorry, but since they had no official record of the cancelled policy I would still have to pay the remaining amount plus all the service charges even though I had a confirmation number.


No Roof, No Settlement

Jan 16, 2013 by Anonymous
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A storm damaged the roof of my home. I filed a claim and was paid. During the roof repairs, while the roof was off, another storm hit and caused damage the inside of the house. The roofers' insurance was supposed to pay, but they wanted to investigate and recommended that I put in a claim with my homeowners insurance. Travelers did an inspection and issued a check. Several days later, they stopped payment on check since the original estimate was inaccurate. Eventually Travelers denied the claim because of the faulty repair. The decision to deny the claim was made one week before the denial letter was sent out. My house is sitting with wet walls!


Accepted Low-Ball verbal Quote Without My Consent

Jan 16, 2013 by Anonymous
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Our custom-built food concession trailer was damaged in a hail storm. After multiple called with a claims rep, Travelers received a verbal quote from an out-of-town trailer repair shop and approved it without my consent. My certified trailer shop's written estimate was $16,310. Travelers got a quote for $9,000. After seeing the actual damage to the trailer, the company that quoted Travelers $9,000 presented me with an actual written estimate exceeding that $21,000. After hearing this, Travelers began the backstroke that their initial verbal was what they would pay!


Rate Hike

Oct 26, 2012 by Anonymous
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I love my agent, but have been disappointed with Travelers. Every year the cost goes up. We have excellent credit, perfect driver records. Except when on vacations, we put very little mileage on our cars. Our insurance went up $190 this year.


Wanted To More Than Double My Costs

Oct 06, 2012 by Anonymous
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I was a homeowners insurance customers for approximately one month. Shortly after I was confirmed as a policyholder, they sent an inspector out to estimate the square footage of my home (which I had no problems with, initially). Within a few days of the inspection, I received a letter from the Underwriting Team in Knoxville, TN stating that my current policy does not provide enough protection and if they did not hear from me within two weeks my dwelling coverage would increase by 64.4%! I contacted them and was advised that the increase was based on the inspection report finding of the 64.2% increase in square footage. I explained to them that my county appraiser had been to my home as required every three years and confirmed it was 3,100 square feet, which is what my property tax payment is based on. To no avail, the underwriter would not consider another inspection to confirm this mistake.


Poor Inspections Practices

Sep 19, 2012 by Anonymous
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My basement had mold in it. The insurance adjuster who came out said I didn't have mold, but there were mold all over my belongings. He inspected all around my doors, windows, and all around the baseboard and could NOT find any cracks, leaks or anything. The adjuster took many pictures. I received a letter 2.5 months later saying my claim was denied because there was a crack around the base of door. The adjuster clearly said that he could not find a crack any where.


Customer Service Is The Worst

Aug 28, 2012 by Anonymous
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I submitted a claim for frozen pipes / flood. It has been 18 months and I am still waiting for closure. Their claims adjusters are always 'out of the office' and never return messages until you start screaming in the phone or call their supervisor. It has been 60 days since all paperwork and photos submitted to close the claim and we are still waiting. All I get are excuses as to why they haven't processed the final papers. Any date they give me as a date for resolution comes and gos. They refused to renew our policy, but didn't notify myself or my broker. I only found out when my mortgage company notified me they were going to purchase a policy for me as I had no coverage.


Insurance USA , USA 4.3 127.0 51 51 happy with coverage and cost. Would recommend
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