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Poor Claims Process Practices - State Farm Review

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State Farm

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Poor Claims Process Practices

I was hit the day after Christmas and filed the claim. The person that hit me claimed there was no damage to either vehicle and that there were no witnesses when there were five. There was $9,000 worth of damage to my car. It took a month of fighting with them just to get the estimate, then they said they would send me the forms for injury claims. Almost two months later they have finally agreed to fix my car, but still haven't done anything regarding injury.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

State Farm Ratings

  • 2.8 coverage
  • 2.6 cost
  • 2.2 service
  • 2.0 claims
  • 2.4 overall rating

Based on 198 reviews - 1 is lowest, 5 is highest

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