I had the misfortune of being hit by one of their customers and it seems to be a nightmare. Luckily my insurance company took care of the vehicle and most of the medical, but State Farm has only reimbursed them for the vehicle. In their low ball settlement offer, they want to use most of it to pay the claim my insurance has with them. Oh yeah and the outstanding medical leftover is still my responsibility. The driver who hit me is 100% at fault.