Not fixed, but dropped
We had a hail storm come through, nothing that major, but thought I better make sure the roof was still good. I called them to have them check it out. They came out and said there wasn't any hail damage, but appeared there was some from a hail about 5 years ago. They said that would need to be replaced, but they wouldn't fix the roof. I asked why, and they said they were not my carrier at that time. Fine I thought. Then I got a letter saying they would not cover me after my renewal date due to the roof not being fixed. I called and they gave me a name of a roofer. Their roofer, the one they suggested came out and said, "There is nothing wrong with the roof". You don't have any damage.