Excellent agentNov 30 2014
I normally don't write reviews such as this, but I was so impressed with a State Farm agent who helped me over the phone that I am motivated to do so. As an authorized designee, I was helping a friend who spoke limited English with her very complicated insurance claim, which involved weeks of following up in obtaining and submitting reports and paperwork. In the final stage, Eugene Crane evaluated the case and rendered a fair decision. He was thorough, rational, polite, personable and empathetic in our communication. He is an excellent representative of your company.