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Stolen Vehicle, Rude Customer Service - State Farm Review

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State Farm

1.3 Overall Rating by

Stolen Vehicle, Rude Customer Service

I had my 1 year old vehicle stolen and it has never been recovered. The State Farm investigators have been nasty, rude and have lied to me at every turn. They seem to be incompetent as they have never even been to my house or talked to anyone in my neighborhood. They did harass my mother and my friends and even indicated to my employer that I must have participated in the theft of my own car! After 4 months of being completely unprofessional and double-dealing, they finally offered me a check to pay for my vehicle. It didn't even cover what I owed on my vehicle. I am going to court against them now. I wouldn't use State farm if it was the only insurance company. State farm is not like a good neighbor!

1.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

State Farm Ratings

  • 2.8 coverage
  • 2.6 cost
  • 2.2 service
  • 2.0 claims
  • 2.4 overall rating

Based on 198 reviews - 1 is lowest, 5 is highest

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