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Rude And Difficult Agents - State Farm Review

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State Farm

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State Farm

2.3 Overall Rating by

Rude And Difficult Agents

A toilet in our home overflowed. Water flooded two bathrooms since they are adjacent to one another. I filed a claim with State Farm as soon as I got home, about 3 hours after it happened. They sent a crew to clean up all of the water. After the crew left, I discovered there was $500 missing from my house. The agent told me that the missing money would have to be filed as a different claim, one for theft. Theft is not covered under my flood insurance, so the claim would have a separate deductible of another $1,000. After getting the statements from the clean-up crew, the adjuster cut cost and refused to replace the damaged carpet. then he began to avoid my calls. He became rude and abrasive. He hung up on me several times.

3.0 Coverage
3.0 Cost
1.0 Service
2.0 Claims

State Farm Ratings

  • 2.8 coverage
  • 2.6 cost
  • 2.2 service
  • 2.0 claims
  • 2.4 overall rating

Based on 198 reviews - 1 is lowest, 5 is highest

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