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Poor Customer Service - State Farm Review

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State Farm

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State Farm

1.8 Overall Rating by

Poor Customer Service

Recently they decided we needed to build a fence around a pool we've had for 23 years and change something on our electric meter. Our agent felt we could build fence in the winter. We had 60 days after we purchased this home to get a new roof on even though it was insured by State Farm before - that was also in the winter.Two years ago we put on a metal roof which you are suppose to earn a discount for, we did NOT get anything. We have never had a claim.

3.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

State Farm Ratings

  • 2.8 coverage
  • 2.6 cost
  • 2.2 service
  • 2.0 claims
  • 2.4 overall rating

Based on 198 reviews - 1 is lowest, 5 is highest

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