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Drawn Out Claims Process - State Farm Review

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State Farm

1.5 Overall Rating by

Drawn Out Claims Process

A simple curb smack caused a bent wheel and bent suspension components. It's been 13 days and the car is still in the shop. They will force you to use used suspension components (many think this is dangerous since the parts may be structurally compromised by a prior accident). Two weeks is a long time for a vehicle to be in the shop for very minor repair. Had I known how slow and argumentative they are, I would have paid for the repair myself (rental costs will be close to $1,000 anyway).

1.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

State Farm Ratings

  • 2.8 coverage
  • 2.6 cost
  • 2.2 service
  • 2.0 claims
  • 2.4 overall rating

Based on 198 reviews - 1 is lowest, 5 is highest

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