Drawn Out Claims ProcessDec 16 2011
A simple curb smack caused a bent wheel and bent suspension components. It's been 13 days and the car is still in the shop. They will force you to use used suspension components (many think this is dangerous since the parts may be structurally compromised by a prior accident). Two weeks is a long time for a vehicle to be in the shop for very minor repair. Had I known how slow and argumentative they are, I would have paid for the repair myself (rental costs will be close to $1,000 anyway).