Poor Claims Process PracticesJul 14 2011
I was in accident with driver insured by State Farm. I received a phone call from the claims department requesting insurance information. I phoned the claims adjuster with the information my agent gave to me. The adjuster was extremely rude and obnoxious on the phone with me, without cause, she treated me like I was an idiot. I had previously considered checking into State Farm for insurance some months ago for my daughter and am very happy I did not.