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Poor Claims Process Practices - State Farm Review

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State Farm

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Poor Claims Process Practices

I was in accident with driver insured by State Farm. I received a phone call from the claims department requesting insurance information. I phoned the claims adjuster with the information my agent gave to me. The adjuster was extremely rude and obnoxious on the phone with me, without cause, she treated me like I was an idiot. I had previously considered checking into State Farm for insurance some months ago for my daughter and am very happy I did not.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

State Farm Ratings

  • 2.8 coverage
  • 2.6 cost
  • 2.2 service
  • 2.0 claims
  • 2.4 overall rating

Based on 198 reviews - 1 is lowest, 5 is highest

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