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Poor Customer Service - SafeCo Review

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SafeCo

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SafeCo

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Poor Customer Service

We recently received our bill for our car insurance and it increased over $300 in one year. We called and asked why and our agent checked with the company and they told him there was no explanation. We then told him we wanted to put our truck and travel trailer in storage for the winter with just comprehensive on it and the quote came back raising the price to insure our car by $250. When I called and asked why I was told they would no longer give us a multicar discount even though they did it last year. We have subsequently received quotes from three other companies and they were all cheaper and everyone of them said we absolutely qualify for multi car discount. Obviously Safeco doesn't care about their members, or should I say ex=member.

0.0 Coverage
0.0 Cost
0.0 Service
0.0 Claims

SafeCo Ratings

  • 2.3 coverage
  • 2.3 cost
  • 2.0 service
  • 1.8 claims
  • 2.1 overall rating

Based on 143 reviews - 1 is lowest, 5 is highest

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