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2.0 Overall Rating by

Failure to pay off life insurance policy

My father passed away in January 2009. He had a Prudential life insurance policy for $10,000 which has been paid up for years. after five months of trying to settle the claim, I am pulling my hair out in frustration. Prudential does not assign specific agents to specific policy claims. Every time you contact them for an update, you get someone new who then has to put you on hold for 10 minutes while the pull up the claim and read up on all the previous correspondence. Then they want you to send them items previously supplied.

3.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Prudential Ratings

  • 2.1 coverage
  • 2.5 cost
  • 1.2 service
  • 1.3 claims
  • 1.8 overall rating

Based on 10 reviews - 1 is lowest, 5 is highest

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