I was backed into in a parking lot by another vehicle. The damage was fairly significant, so I called Progressive. The claims adjuster came to my house and estimated damage at $625. He said he would deduct my deductible and cut me a check for $125, like I would be impressed. I told him forget it and called the other drivers' agent. They immediately got me a rental car and told me to take the car where I wanted. The damage ended up being almost $1700. The other drivers company took care of me better than my own.