Refuse to Cover
My daughter and I were involved in a minor incident in a round-about where another driver almost hit us. My daughter swerved to avoid this other driver and hit the median. Just a popped tire, or so we thought. It turned out that there was major damage inside that we did not find out about right away. Because no one stopped to be a witness, Progressive put my daughter at fault! Claims is incompetent, rude, and doesn't get back to you right away. We had to wait about 3 days from the time we left a message till they got back to us.