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Horrible Claims DepartmentMay 23 2014
I was backed into by a Progressive insured driver. The claims process is a joke. It has been 4 months and they still have not paid the claim! (It\'s less than a $1000). The adjuster never looked at the car, just said he needed an estimate for repairs. He said it looked good and told us to drop it off. Now Progressive says it won\'t pay the claim because the adjuster never took a look at it or took pictures... Horrible horrible horrible.