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Paid A Stranger, But Not Their CustomerAug 28 2012
Last spring a girl hit me in the parking lot. I called Progressive and called the police nothing happened. The police didn't issue a ticket and Progressive told me since there were no witnesses and no ticket, it was a no-fault accident. We would both have to pay for our own damages. Now six months later my insurance has doubled. I called to ask why and they tell me they have paid out on a claim for the girl that hit me! What?? I thought no one was at fault. I am their customer and they didn't pay anything for my damage, but someone who isn't their customer they paid on?