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Conflicting Results - Progressive Review

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1.5 Overall Rating by

Conflicting Results

About two months ago we had lots of rain. I drove down a street that had a water flood and car just turn off and did not start. I called Progressive roadside asst and got a tow. I was told that they would take it to Miami Lakes Auto Mall. The tech told me that it was not the starter, that my engine was lockup and it had water inside... as did my transmission. I called Progressive to put a claim in and when talked to them I told them to take it to a difference service department. It was 4 days before an adjuster looked at my car. He told us to flush the transmission out and to check the engine. when we turned on the engine, the car made a tapping noise. The adjuster said it was going be total loss. After 2 hours, I got a call letting me know that a different adjuster was going to look at my car. The next day that adjuster told me that the claim will not be covered.

1.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Progressive Ratings

  • 2.3 coverage
  • 2.2 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 170 reviews - 1 is lowest, 5 is highest

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