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Poor Customer Service - Progressive Review

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Progressive

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Progressive

1.8 Overall Rating by

Poor Customer Service

I would have to say that my experience with Progressive since after I paid my first premium is been, " the worst ever". My dealings with the company - the customer service department and the website - have not been pleasant. The agent has been understanding, but restricted by "policy" in how much he can do.

3.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

Progressive Ratings

  • 2.3 coverage
  • 2.2 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 170 reviews - 1 is lowest, 5 is highest

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