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They Never Even Looked At My Car - Progressive Review

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Progressive

1.5 Overall Rating by

They Never Even Looked At My Car

I had Progressive for years with no claims, late payments, or issues. My wife was involved in a crash. She was making a left hand turn on a green arrow, when an undocumented illegal immigrant ran a red light and hit her. The damage was minimal. The Progressive adjuster NEVER came to look at the car. He totaled it over the phone. The blue book value was $2,500. Progressive paid $1,100. The shop's estimate to fix the car was $1800. I asked to pay the difference and was advised that I could not because it had been totaled.

2.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

Progressive Ratings

  • 2.3 coverage
  • 2.2 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 170 reviews - 1 is lowest, 5 is highest

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