They Never Even Looked At My CarJul 29 2011
I had Progressive for years with no claims, late payments, or issues. My wife was involved in a crash. She was making a left hand turn on a green arrow, when an undocumented illegal immigrant ran a red light and hit her. The damage was minimal. The Progressive adjuster NEVER came to look at the car. He totaled it over the phone. The blue book value was $2,500. Progressive paid $1,100. The shop's estimate to fix the car was $1800. I asked to pay the difference and was advised that I could not because it had been totaled.