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Poor Customer Service - Progressive Review

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2.8 Overall Rating by

Poor Customer Service

Someone crashed into my car and the other person was at fault. The other person's insurance was actually nicer to deal with and agreed to pay for all the damages. Progressive actually made me feel like it was my fault, treated me like crap, refused to fix what was damaged, and also blamed the dealership were I bought my car for a piece that was put on wrong.

4.0 Coverage
3.0 Cost
2.0 Service
2.0 Claims

Progressive Ratings

  • 2.3 coverage
  • 2.2 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 170 reviews - 1 is lowest, 5 is highest

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