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Good and Timely Customer Service - Progressive Review

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2.8 Overall Rating by

Good and Timely Customer Service

I was hit by a driver with Progressive insurance recently. As soon as I filed the claim, they were very attentive and fast at getting me the information that I needed to know to in order to have repairs done to my car. I just had to show up to get a rental and that was it. No credit cards or anything needed. When my car was ready, they also gave me a paint repair kit if I were to get any little scratches or spots on car. They followed up on my experience with them shortly afterward to see if their customer service was up to par. I would highly recommend Progressive Insurance.

1.0 Coverage
1.0 Cost
5.0 Service
4.0 Claims

Progressive Ratings

  • 2.3 coverage
  • 2.2 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 170 reviews - 1 is lowest, 5 is highest

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