Above and Beyond
I was recently in an accident which was the other drivers fault, and they took care of everything immediately. I had a rental car the next day and never had to deal with the other insurance company. Also, when I was traveling to Canada by car, I called to make sure I was covered. I was, but Canadian law requires a non-resident ID card. I was six hours away from the border while on the phone! The wonderful rep called Kinko's, found a location on my route, put a rush on the ID card request, and within an hour I picked up a faxed copy of the card from a Kinko's off of the interstate. I never had to show the ID card for anything, but I was comforted to know I was covered. I am truly impressed with how the go above and beyond for their costumers. Their prices are great too.