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Excellent customer support - Progressive Review

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5.0 Overall Rating by

Excellent customer support

I switched to Progressive. It was very easy to setup everything online and got a great rate. We were involved in an accident recently and Progressive handled the claim, including repair, rental car etc in a very prompt and hassle-free manner. The customer service reps have great attitude. The wait time on the phone was less than 5 mins every time I called the toll free #.

5.0 Coverage
5.0 Cost
5.0 Service
5.0 Claims

Progressive Ratings

  • 2.3 coverage
  • 2.2 cost
  • 1.7 service
  • 1.5 claims
  • 1.9 overall rating

Based on 170 reviews - 1 is lowest, 5 is highest

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