Great customer service and easy to deal with!!!
One of our cars got totaled by a valet driver who was driving another vehicle and ran a stop sign. The valet's insurance company was taking long to pay our car off so Progressive went ahead and paid our car off and is fighting them to get reimbursed. My accident was not counted against me. My insurance rates did not go up. I have been completely satisfied on how Progressive handled my accident. I could check online for all of the progress, including their reports on the damage to my vehicle and gave me a direct contact to my rep.