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Very Slow Customer Service - Principal Financial Review

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Principal Financial

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Principal Financial

2.8 Overall Rating by

Very Slow Customer Service

I called the main 800# to cancel my life insurance last month. There is still $17,900 in cash that is my responsibility to pay off. I asked for the forms showing the total amounts and who I owe the money to to be mail to my home. After a week's time and four more phone calls, the forms are still not here.

2.0 Coverage
4.0 Cost
2.0 Service
3.0 Claims

Principal Financial Ratings

  • 2.5 coverage
  • 4.3 cost
  • 1.8 service
  • 2.0 claims
  • 2.7 overall rating

Based on 4 reviews - 1 is lowest, 5 is highest

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