Poor Claims Process Practices
I had a false claim filed against me. I had witnesses, sworn statements, and a confession from the person's family. Yet their claims people decided to pay the claim without looking into any of it. They said I never told them I had this info. When I got the initial letter saying I was being sued I pleaded with the adjuster and the office to not give in, to look further into it and to contact me because I wanted to be at all proceedings. They told me these things take a while, but they'd get back with me. Well they got back with me all right, to tell me they paid out the claim and my policy was not being renewed, unless of course I was willing to pay the new premium which went from $700 to $2500!