On Our Side!May 18 2012
We decided to change companies and went with them due to the cost, but mainly the customer service. My car was rear-ended and it was the first time I dealt with them, as they insured the person that hit me. No headaches at all. Now I have just been in a fender bender and oh my, the other insurance company I have to deal with is terrible, and borderline abusive. More than once I felt some level of prejudice towards me by their adjuster. So thank you NW for taking good care of us! Even when you were not on our side, you WERE on our side!