Overall ReviewJul 26 2013
I have been very happy with MetLife in most aspects, I have recommended them to many and still do. They have paid numerous claims for me, I held my breath in 2008 when they paid a claim of over $55000. on a rental property for me. Then they paid a small claim of less than $10,000 on my home roof, but they continued to keep me. Then they paid a smoke claim for my home of over $16000, they kept me. So when they paid another claim for another rental property of over $6000, I held my breath, I am still a customer. With all the claims that I have had I am shocked that they did didn't cancel me. The only complaint that I do have is that they went up on all my policies, but, prior to that they were so reasonable I was wondering why, they were a lot more reasonable than State Farm. This past year or so they have gone up so much at one time on my personal home that I was blown away, 25% in one year. I called and they explained that one of the reasons was that I had lost my discount that my home was over 20 years old and that was why it had gone up so much. Mostly I can only praise this company, so when I see all the derogatory statements I have to wonder why, I have been very pleased.