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Poor Service For New Customer - MetLife Review

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MetLife

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Poor Service For New Customer

I was charged $50 more for the policy than I was quoted. There is a $4/month "processing fee" for each payment. I called my rep and his boss with questions, complaints, and received NO calls back. My insurance card was issued with two numbers of my VIN missing. Took the day off work to get car registered, but was unable to do so with invalid proof of insurance.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

MetLife Ratings

  • 2.3 coverage
  • 2.4 cost
  • 1.8 service
  • 1.7 claims
  • 2.1 overall rating

Based on 134 reviews - 1 is lowest, 5 is highest

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