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Poor Replacement Parts And Repairs - MetLife Review

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2.5 Overall Rating by

Poor Replacement Parts And Repairs

They began nice after I hit a deer on my way home one night from a friends house. Long story, short... My car was about 1 1/2 years old with 20,000 miles on it. They guaranteed that if I used the auto body shop they recommended, they would restore the car back to pre-accident condition. FAR from it!!! I had to fight to get them to replace the bottom side molding that they left on the car scratched and refused to repaint some scratches that the deer made on the back part of the car. Then today I just noticed that they replaced the front bumper with an inferior bumper. Not the bumper that came with the car that I paid extra for as an option. I am disgusted with this company and do not plan to renew with them.

3.0 Coverage
3.0 Cost
3.0 Service
1.0 Claims

MetLife Ratings

  • 2.3 coverage
  • 2.4 cost
  • 1.8 service
  • 1.7 claims
  • 2.1 overall rating

Based on 134 reviews - 1 is lowest, 5 is highest

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