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Poor Customer Service with MetLife Dental - MetLife Review

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MetLife

1.3 Overall Rating by

Poor Customer Service with MetLife Dental

Forget trying to get a pre-authorization, especially before year end. Also your dentist may need to send the request 4-5 times before they say they receive it and then when they deny it, they will acknowledge receiving the other pre-authorization requests. And be ready to be told conflicting information during the same conversation and then they will deny ever having said any of it.

1.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

MetLife Ratings

  • 2.3 coverage
  • 2.4 cost
  • 1.8 service
  • 1.7 claims
  • 2.1 overall rating

Based on 134 reviews - 1 is lowest, 5 is highest

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